Frequently Asked Questions | Southern Boy Co.™

Where is Southern Boy Co.™ based?

We’re proud to design, print, and ship all our products from Brunswick, Georgia. Every item reflects the Southern lifestyle we live daily, built for real kids, muddy boots, and family adventures.

How do I know what size to order?

Our products run true to size unless otherwise noted.  Take a look at our detailed size chart. This is also linked in our footer or on each product page. If you're between sizes, we recommend sizing up, especially for fast-growing little ones.

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?

In-stock items ship within 10 business days. Business days do not include weekends or holidays.

Preorder items ship in approximately 4–5 weeks after the release date unless a different estimated shipping timeframe is stated on the product page.

If your order contains both in-stock and preorder items, the in-stock items will ship first. The preorder items will ship separately when they are ready. You will receive tracking information by email for each shipment.

All items are shipped from Brunswick, GA.

What is your return policy?

Returns and exchanges are accepted within 7 days of delivery for unworn, unwashed items.
Please email us at hello@southernboyco.com with your order number to begin a return or exchange.
Full policy details are listed here.

I entered the wrong shipping address — can I fix it?

If your order hasn’t been fulfilled yet, email us immediately at hello@southernboyco.com with your order number and updated address. Be sure to mark it "URGENT - ADDRESS CHANGE" in the subject line.

How do I contact customer service?

• Email: hello@southernboyco.com

• Text only: 908-408-7226
  We respond Monday–Friday from 8 AM to 5 PM EST. 

• For urgent issues, include “URGENT” in your subject line.
  
  

How can I become an ambassador or brand rep?

Click here for more information on when we accept brand rep applications!