Frequently Asked Questions | Southern Boy Co.™
Where is Southern Boy Co.™ based?
We’re proud to design, print, and ship all our products from Brunswick, Georgia. Every item reflects the Southern lifestyle we live daily, built for real kids, muddy boots, and family adventures.
How do I know what size to order?
Our products run true to size unless otherwise noted. Take a look at our detailed size chart. This is also linked in our footer or on each product page. If you're between sizes, we recommend sizing up, especially for fast-growing little ones.
How long does it take to get my order?
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In stock items typically ship within 14 business days.
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Pre-orders ship in approximately 4–5 weeks.
All items are shipped from Brunswick, GA, and you’ll receive tracking info via email once your order is on the way.
What is your return policy?
Returns and exchanges are accepted within 7 days of delivery for unworn, unwashed items.
Please email us at hello@southernboyco.com with your order number to begin a return or exchange.
Full policy details are listed here.
I entered the wrong shipping address — can I fix it?
If your order hasn’t been fulfilled yet, email us immediately at hello@southernboyco.com with your order number and updated address. Be sure to mark it URGENT in the subject line.
How do I contact customer service?
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Email: hello@southernboyco.com
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Text only: 908-408-7226
We respond Monday–Friday from 8 AM to 5 PM EST. For urgent issues, include “URGENT” in your subject line.
Do you offer wholesale?
Yes! Please visit the Wholesale tab on our homepage or email us to learn more about partnering with Southern Boy Co.™
How can I become an ambassador or brand rep?
We host brand rep searches a few times per year inside our Southern Boy Co.™ VIP Facebook Group and Southern Hope VIP Facebook Group. Follow us on Facebook and Instagram or join our VIP group to be the first to know when applications open.
