PACKAGE RETURNED TO SENDER

If your package is returned to Southern Boy Co. by the shipping carrier, we will contact you using the email address provided at the time of purchase to discuss how you would like to proceed.

We are happy to reship your order. However, the customer is responsible for the cost of the new shipping label. Once the reshipping fee has been paid and the shipping address has been confirmed, we will get your package back on its way to you.

If you do not wish to have the order reshipped, you may choose to receive a refund or store credit. The original shipping cost paid by Southern Boy Co. to ship the package will be deducted from the refund or store credit.

If we do not receive a response within 7 days of contacting you, we will automatically issue a refund for the order, less the original shipping cost incurred to ship the package.